quarta-feira, janeiro 02, 2019


Muitas vezes, demasiadas vezes, as empresas que se comprometem com objectivos, como as que têm um sistema de gestão da qualidade, estabelecem frequências de monitorização semestrais e até mesmo anuais.

Torço sempre o nariz a estas frequências, sinónimo da pouca importância dos objectivos ou da crença na gestão através de objectivos.

Por isso, é interessante sublinhar o "Frequently discussed":

"According to conventional wisdom, goals should be specific, measurable, achievable, realistic, and time-bound. But SMART goals undervalue ambition, focus narrowly on individual performance, and ignore the importance of discussing goals throughout the year. To drive strategy execution, leaders should instead set goals that are FAST — frequently discussed, ambitious, specific, and transparent.
Discuss Goals FrequentlyWhen we ask managers how often they look at their goals, most say twice per year — once when they set their objectives and again when they write up their performance self-appraisal. For many organizations, goal setting is an annual ritual that begins with a one-on-one meeting between an employee and his or her boss to agree on objectives for the year. Employees dutifully enter their goals into a spreadsheet or performance management tool, and largely forget about them until year end. Come December, they revisit their objectives and are often surprised by the tenuous relationship between their stated goals and what they actually did in the meantime.
Even the most finely crafted objectives will have little impact if they are filed away for 363 days of the year. To drive strategy execution, goals should serve as a framework that guides key decisions and activities throughout the year. One way to make goals more relevant is to set them quarterly rather than annually — quadrupling the number of times teams evaluate progress, discuss unexpected challenges, and make real-time adjustments. We have found that companies in dynamic sectors (for example, media and information technology) often use quarterly goals, while companies in more stable industries tend to set annual goals."
Trechos retirados de "With Goals, FAST Beats SMART"

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