"“You know who should have invented Airbnb? Marriott Hotels,” says Black, starting a strange metaphor. “But they didn’t, because they’re so far up their own ass in the micro of running hotels that they could never, ever see outside of where they are. So, change instead comes from some eggheads down in Silicon Valley.”Trecho retirado de "Disruption Never Comes From Within"
“Disruption never comes from within. Every disruption is caused from the outside because everybody on the inside buys into the bullshit.”
Disruption happens when an outsider doesn’t follow the same practices, develops new ones, and competes differently; changing the game in their favor."