"Does all this activity mean the mid-market is finally disappearing, or can operators in this segment of the market evolve to survive? We ask the experts... [Moi ici: Seguem-se trechos da resposta de Richard Millman]Acerca da importância do alinhamento.
They need a clear strategy and proposition for the consumer, differentiating on quality of product and service. They need to find their point of difference, both as a chain and as individual clubs. Going upmarket — as some mid-market operators are trying or have tried to do — presents a marketing challenge. It's easier to do if you have just one club than a chain, because to successfully make this move, operators must really understand their local marketplace — what their USP is locally — and how to capture new groups of customers. There are still lots of new audiences out there, provided clubs can define their proposition and find something unique to offer their particular geographic and consumer market."
Trechos retirados do número de Outubro da revista "Health Club Management"