"1. THEY SEE THE LARGER SYSTEM.
In any complex setting, people typically focus their attention on the parts of a system that are most visible from their own vantage point.[Moi ici: Aquilo a que chamo amadores a jogar bilhar. Gente que vê a próxima jogada e não consegue ver as jogadas seguintes] Helping people see the larger system is essential to building a shared understanding of complex problems. This understanding enables collaborating organizations to jointly develop solutions that are not evident to any of them individually, and to work together for the health of the whole system rather than pursuing symptomatic fixes to individual pieces.
2. THEY FOSTER REFLECTION AND GENERATIVE CONVERSATIONS.
Reflection means thinking about our thinking, holding up the mirror to see the assumptions we carry into any conversation and appreciating how our mental models may be limiting us.
3. THEY SHIFT THE COLLECTIVE FOCUS FROM REACTIVE PROBLEM SOLVING TO CO-CREATING THE FUTURE.
Change often begins with conditions that are undesirable, but artful system leaders help people move beyond just reacting to these problems to building positive visions for the future." [Moi ici: Outra vez uma referência ao papel dos dirigentes associativos]
Trechos retirados de "Co-Creating the Future: The Dawn of System Leadership" de P. Senge, H. Hamilton e J. Kania, na revista Rotman Mangement do Outono de 2015.