terça-feira, maio 27, 2014

As 3 partes de um BSC (parte V)

Parte Iparte IIparte III.e parte IV.
"Overall, constant iteration between these two time horizons helps accelerate both learning and performance improvement. Tight feedback loops help translate the learning into near-term action. The background provided by a longer-term direction for the business helps provide grounding, orientation, and sense making - all key requirements for effective learning. The foreground, with its emphasis on near-term action, helps companies rapidly develop real-world experience, generating valuable insight into what works and what doesn't, in both the near term and the longer term. The emphasis on near-term action also pushes companies to translate learning into action quickly and thereby repeat the learning cycle. In effect, the foreground created by this strategic approach provides a basis for single-loop learning while the background provides the context for double-loop learning. In this case, double-loop learning refers to the opportunity to reflect on, and refine where appropriate, the basic assumptions and frames of reference that guide management decisions.''
Recordar esta relação entre o BSC e o double-loop learning de Julho de 2007.

A terceira parte, a parte que permite este saltar entre o foreground (iniciativas) e o background (mapa da estratégia) é composta pelos indicadores do BSC.

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